At Artys Transit, security is at the heart of everything we do. Specializing in the secure transport of artworks, stage equipment, and event logistics, our team delivers solutions tailored to the needs of private clients, institutions, and professionals alike. Because the trust you place in us goes beyond logistics, this protection naturally extends to the confidentiality of the personal information we handle.
As part of our operations, we collect and use certain essential information in order to offer you:
Collecting this information is essential to ensure the smooth execution of our operations, fulfill our contractual and regulatory obligations, and provide you with personalized service that meets your expectations.
In accordance with the Act Respecting the Protection of Personal Information in the Private Sector (CQLR, c. P-39.1), as well as other applicable laws and regulations, this policy aims to transparently inform you about how Artys Transit collects, uses, stores, and protects your personal information.
Our commitment is clear: to handle your data with the utmost care, ensure its security at every stage of our processes, and uphold the confidentiality required in all of our interactions.
Artys Transit collects personal information from various categories, depending on the services we provide in the course of our activities. This information is collected through different means, including when you:
The types of information we may collect include, but are not limited to:
| Category | Examples |
|---|---|
Identification and contact information |
First and last name, mailing address, email address, phone number, passport |
Billing and payment information |
Billing address, transaction details |
Specific logistics data |
Description of transported artworks or items, their value, pickup and delivery locations, photos |
Web browsing data |
IP address, type of device used, browsing behaviour on our website, completed forms |
Security recording |
Video surveillance |
Communications and correspondence |
Any other written or verbal communication with our team |
At Artys Transit, we are committed to collecting only the information strictly necessary to ensure the quality of our services, maintain the security of our operations, and comply with our legal and regulatory obligations.
With your consent, we use your information solely for the purposes that have been clearly communicated to you. We will never use it for other purposes without informing you first, and we will never disclose it without your consent, unless required to do so by law or regulation.
This information is essential for us to fulfill our contractual and legal obligations, including in order to:
Your personal information is primarily stored in Canada. However, depending on the services required and the location of certain third-party providers, some data may be processed or stored outside the country. In all cases, we ensure that the protection and confidentiality of your information meet recognized security standards and follow industry best practices.
We retain your data only for as long as necessary to fulfill the purposes described in this policy and as required by our legal and regulatory obligations.
Throughout the entire lifecycle of your data—from collection to storage, and eventual disposal—we apply strict measures to ensure its security and confidentiality. These measures include:
We also implement any other necessary safeguards to restrict access to authorized personnel only and to prevent accidental or unlawful destruction, alteration, disclosure, misuse, or any other form of unlawful processing of personal information in our possession.
While we adhere to strict standards and recognized practices to protect your data, no security system is completely infallible. By entrusting us with your personal information, you acknowledge being aware of the residual risks associated with its transmission or storage, despite all the precautions we take.
Access to your personal information is strictly limited to our authorized internal team members whose roles require the use of this data to deliver and secure our services. Every team member is made aware of the importance of confidentiality and is committed to adhering to the strict data protection standards we uphold.
In certain cases, and only when necessary to carry out our operations or meet legal requirements, strictly necessary information may also be shared with trusted third parties, such as:
It is important to emphasize that your personal information is never sold, rented, or exchanged for commercial purposes.
When you submit a request through our website, the information you provide is transmitted securely and protected at every stage of its processing. Additionally, while you browse our site, certain information is automatically collected through the use of cookies. This data includes, in particular, your browsing preferences (such as language or region), navigation path and history, IP address, and information about your device, operating system, or browser.
This information helps us enhance your online experience and tailor our content to your needs.
To learn more about our use of cookies and how to manage your preferences, we invite you to consult our Cookie Policy.
At Artys Transit, we fully recognize your rights concerning the protection of personal information and are committed to upholding them with the utmost diligence.
At any time, and in accordance with applicable laws, you may exercise your rights, including the right to:
To exercise any of these rights, simply contact us using the details provided at the end of this policy. Every request is handled seriously and promptly, and we are committed to responding within the timelines required by law.
As personal data protection practices continue to evolve, and to ensure ongoing compliance with legal requirements and industry best practices, this policy may be updated from time to time.
We encourage you to review this policy periodically to stay informed of any changes. The date of the most recent update will be clearly indicated at the bottom of the document. In the event of any significant changes, we will notify you in an appropriate manner, depending on the circumstances.
If you have any questions about this policy, wish to exercise your rights, or have concerns about the handling of your personal information, our Privacy Officer is available to assist you.
You can reach us by the following means:
Email: info@artystransit.com
Phone : 514-333-6565
Updated on April 30th, 2025